Terms of business:
We will supply the items you order at the prices advertised. 
Please pay on the checkout page. It's fast, free, very safe and secure. Your card details are processed in complete anonymity and no personal details are accessible to us.  

When we receive payment, we will post your goods to you as soon as possible. 

If, for any reason you're not satisfied with goods received, please let us know right away and return the item within 14 days in its original condition and packaging.
We'll do our best to resolve the matter promptly. 

If you change your mind and decide that you don't want something, we'll refund the price of any item after you return it, unused and in original condition and packaging, within twenty-one days.
You need only pay for return postage.

If for any reason, we cannot fulfill an order, we'll let you know in good time and refund your payment. 


We will confirm your order by e-mail and update you when payment has been received.

Delivery and Returns

Please choose your delivery option at the checkout. We will pay the postage of any orders over the value of £25 to be sent by Royal Mail standard post to an address within the UK. 

If you need Guaranteed next day delivery within the UK, we need to get your order and payment before 10.00am. Orders and payments received after that time, or at weekends, will be sent as soon as possible. We will always do our best to send your order as quickly as possible.
(Very large orders, for example, wholesale quantities, need special shipping arrangements that  are priced differently. Please contact us if you want to place a large order.)

Giftpearls.co.uk protects and respects the privacy of all customers and visitors.
Only contact and delivery details are collected. We do not have access to card (credit or debit) details as this process is handled only by a secure payment gateway (currently PayPal) who forwards your payment to our account. Information collected from customers is used for billing and administration purposes only and will be kept confidential.


Browsing the internet and using online services involves information sent to your computer including small files known as ‘cookies’.
They cannot be used to identify you personally.
Cookies are used to facilitate services for you, for example:
  • Enabling a site to recognise your computer so you don’t have to repeat information already given
  • Recognising that you may already have a username and password so you don’t need to enter this every time you are requested
  • Measuring how many people are using the site.
You can read more about this via the following link Internet browser cookies - what they are and how to manage them.

When customers make a purchase from giftpearls.co.uk, the system will use the following cookies, which expire on exit or shortly thereafter:
Name Purpose Content Expires
ekm_USERNAME Temporary cookie generated to test if cookies are enabled on the visitors browser. TestCookies=ACTIVE&RS=FALSE&
72 hrs (3 days)
ekm_pp_USERNAME Stores a unique reference to visitors cart contents. Stores authentication details for customer logged in section. Unique ID On Exit
ekm_tmp_ORDERNUMBER Stores a reference to the visitors order number after an order has been generated. Unique ID On Exit
Google and Facebook also use cookies on this site, to enable access to their services.