Reviews from 2017

23rd December 2017
Dear Geoff

I received my pearls today and I am so thrilled with them - They look absolutely fabulous!!

So thank you very much once again! Highly recommended!

Kind Regards

Nickola, West Sussex

8 December 2017

Dear Geoff,
Thank you for sending my bracelets. I am delighted with them and I love the toggle clasp. You always do such a
fab job, thank you very much once again.
May I take the opportunity to wish you and
Lian a wonderful Christmas and a very Happy 2018.
Best wishes, Amanda,

06 12 2017
to review

Thank you for your prompt and excellent service. I am delighted with the results.
Susan Mid Calder

07 11 2017
To Review:

Compliment from hard to please customer;

Many thanks for prompt and excellent service, I have always been nervous sending my pearls by post so have always used local jewellers to carry out annual maintenance/repairs etc. In view of the excellent service and quality of the repair carried out on my bracelet I will have no hesitation in commissioning you again and recommending you to friends and family.
Marina Day, Stroud, Glos.

27 10 2017
To Review:
Giftpearls has provided me with prompt and helpful customer service as well as carrying out a first-class repair and clean of my pearls. After sourcing quotes from four other pearl-repair companies, including two local ones, I decided that, in view of Geoff's most pleasant and comprehensive response to my quote enquiry, and the reasonable costs he quoted, it was worth sending my pearls away to Giftpearls in Scotland, as I had the assurance that they would be in good hands. A big thank-you to him and his staff for a job well done.
Anon, Worcestershire

19th September 2017

Pearls arrived back safely! I am so , so pleased with them. The necklaces look terrific now that they are a bit longer and the new clasps mean I can now fasten them on myself! I can't wait to wear them. The earrings you made from the bracelets are superb.
Thank you for such brilliant work.

Regards, Wendy, Derbyshire

17 September 2017
I have recently had a broken pearl necklace made into a stretch bracelet- very happy with it.
Also Gift Pearls have adjusted 2 pearl & quartz bracelets which fastened with a Chinese knot by removing 3 stones as I asked but retaining the Chinese knot. Again I am very happy & would not hesitate to use them again. Very helpful,polite & quick service,also very reasonable cost.
Thank you so much.
Amanda, Norfolk

On 15 September 2017

My pearl bracelet arrived back today.

I am really pleased with it, and love the new clasp. Thank you very much for your help . . .

I would not hesitate to recommend your excellent service which comes at very reasonable rates.

Best Wishes, L. Jones, Lancashire

September 2nd 2017
Dear Geoff,
I am really delighted with the pearls and the beads that you have restrung for me. Thank you for the excellent workmanship and prompt service.
I am about to send you another pearl necklace for restringing, double row, 100 pearls including one in the clasp, and look forward to your quotation on receipt.
Best regards, Mavis, London

September 1st

I was absolutely pleased with the very high standard of work carried out to restring and add on crystals to my 'poor state' pearl necklace. Also the cost was more than reasonable It was a delight to deal with
Liane & Geoff who is the contact . A very happy delighted customer Dulcie Burgiss. London

On 31 August 2017

Kind regards, Deborah, Lancashire.

Hello Geoff,

I have received my necklace bracelet and earrings today and I am delighted with them.

Thank you so much and for doing the work so quickly.

I will enjoy wearing them, they are so nice.

Thank you again

On 30 August 2017
>> Many thanks for the excellent, quick and efficient repair to my necklace.
>> I will certainly recommend you to others.
>> Yours sincerely, Jean W. Hertfordshire

22nd August 2017
Very many thanks for the beautiful job you did on restringing my pearl's. The service was second to none. I will certainly recommend your company to my friends.
Best wishes
Mrs P Kernan, York

19 08 2017
Absolutely delighted with repair to my necklace, with the level of service and excellent communication. Nothing I can fault. I would recommend Gift Pearls without hesitation. (Please note: I never normally write reviews but merited this time!) Charlotte, Dorset

to review

12 08 2017

I have two pearl and silver rings. One is a Thomas Sabo ring of heavy thick silver which had a large fake pearl which dropped out somewhere and was never found. The other ring, more delicate, is a vintage ring with sentimental value, the fake pearl of this ring also came unstuck but I didn't lose the stone on this one. I sent both rings to Gift Pearls of Nairn and asked for their help. The vintage stone was attached again to the ring, and the Sabo ring was given a beautiful large genuine pearl. I paid so little for this service, and both rings are now wearable again - the Thomas Sabo ring more beautiful than originally! And it is thanks to this genuine and caring company who take such care in their workmanship, a true old fashioned quality service to be treasured.

Thank you so much and very best wishes,
Francesca, Oxfordshire.

10 August 2017

Hi there.
Thank you for the restringing and adding a new magnetic clasp to my wife’s rope of pearls last week. You may remember we called into your shop and dropped them off on the Nairn Fair Day, 29th July and you mailed them to us in Ayrshire.
You have done a lovely job and my wife is very happy with her restrung pearls and clasp.
We will recommend you to anyone else we come across who is needing that done, and will also from time to time look at your website.
We pray you and your business will prosper.
S.E.Lockhart, Ayrshire

  1. August 2017
    Happy Customer

    Geoff & Liam just to let you know my Pearls have arrived . They look splendid thank you and your staff for all your patience and proffesion in helping me to get it right , I'm sure my Grandaughters will be delighted and wear them for years to come . You made my dream come true . I wish you both well and good luck in any future ventures in your business . I have past your business card to my grandaughter s so should they wNt in their future to expand thir Pearl collection they will no were to go .
    Thank you kind Regards . Irene
    Sent from my

5 Aug 2017

to review

Hi, I've just received my pearls. They look brand new! Fabulous honest service, quick, easy and reliable. Thank you so much for the excellent service.
Tilley Wainwright

On 1 August 2017

Dear Jeff and Liane,
my pearls arrived yesterday, beautifully restrung with new clasps. Top quality work,as usual, and I love the lovely earrings you made for me from two of the Edison pearls. This makes eleven strands of pearls you have restrung for me, and at a fraction of the cost my local jeweller would have charged.
Grateful thanks,
Barbara, East Lothian
Sent from my iPad

28th July 2017

Received my pearls today.
Very pleased with the work you have done.
Lovely to see my pearls beautifully restrung and the clasp is lovely.
So nice to have my favourite earrings with beautiful new pearls.

Thank you.
Barbara, Surrey

28 July 2017
Taken delivery of the pearl necklace I ordered,it is beautiful, exactly what I wanted.
Many thanks for good service and prompt delivery.
Kind regards, Linda, Nottingham

28 07 2017
Hi Geoff
Just received my two bracelets back - they are lovely and fit perfectly.
Thank you so much for your fantastic service and being so quick to respond.
I will highly recommend anyone who needs jewellery repaired or advice to use this company.
Many thanks again
Tracy, Wiltshire
Very happy customer!
Sent from my iPad

On 19 July 2017
Would just like to thank you for the restringing of my bead necklaces which now fit better and look great
I now know where to send my necklaces in the future should something happen to them
Many thanks
Mike, Surrey

On 18 July 2017
They just arrived - many thanks. The clasp is perfect! And they feel so much more secure... excellent service, I really appreciate it.
Kind regards,
Sheena, London

On 18 July 2017

Good morning,
Just to let you know that I have received the return of my necklace.
I would like to thank you for a prompt and excellent service and repair which i am really pleased with.
I certainly know where to come if needed in the future!! Thank you very much once again.
Best wishes
Valerie, Hertfordshire

On 10 July 2017
Just a wee note to express my profound thanks for repairing the four sets of pearls that I sent to you in June.
All have been restrung and cleaned to a very high standard. I am particularly pleased with the lovely necklace you have made from the random collection of pearls in the fourth bag! What a task that must have been!
Please excuse my tardiness in replying. I have been away on holiday until the weekend. Your package was well secured and handsomely wrapped.
Thank you again for your outstanding service and expertise.
With very best wishes,
Judith, Hertfordshire

On 4 July 2017

I should have written before to thank you so so much for mending all of my jewellery.

You have transformed it all and I have been reminded to write as I am wearing it all after a long time of it winking at me broken in my drawer . . . thank you so much, I will recommend you highly.

Yolanda, London SW6

On 4 July 2017
I received my re-strung beads back today, well-wrapped and perfect. I am so pleased with your service and will not hesitate to recommend.
Jill, Nottinghamshire

29 June 2017
The bracelet has just arrived and it is lovelier than it was when I bought it, with the knotting between the pearls, so beautiful now, thank you so much.
Very best wishes to you and thank you for such superb and caring service.

On 28 June 2017

Dear Geoff

Just received my two pearl necklaces in the post and am very happy with both!

Thanks so much I can now wear them again after years of them sitting in a box!!

Best wishes

Alyson, Occitanie, France

26 June 2017

Hello Geoff
I just wanted to thank you for making a beautiful bracelet and necklace from the pearls we sent you. My mother gave them to me on Saturday and I was thrilled to receive them. You've made such a lovely job of them, thank you again. My grandmother would be proud.

Thank you again for giving Grandma's pearls a beautiful new lease of life.
Best wishes,
C. Surrey

On 26 June 2017 'Delighted'

Dear Geoff,
I am absolutely delighted with the necklaces and the earrings. Please pass on my thanks to the person/ persons who did the work. It's wonderful to be able to wear my Mum's pearls and I'm only sorry that we didn't think about having them restrung years ago.
I have given my daughter and sister- in- law a necklace each and they love them. Fortunately there is another double strand necklace as my niece and my son's partner would both love one too!
I will be sending this to you soon, and one belonging to a friend who is keen to have her Aunt's broken strand repaired.
Many thanks,
Kind regards, Sue Howard, Cheshire

On 24 June 2017

Dear Geoff and Lian

Thank you very much for my purchases and repair.

The Silver stars necklace is lovely and thank you for fitting a larger bolt ring clasp.

The 3 colour necklace is beautiful and I am really pleased with the alternative blue toned pearls.

Thank you very much for the replacement wire fixings on my necklace and the pearl, it is a perfect match.

I am delighted so thank you again.

Kind regards

Jane, Stratford upon Avon, Warwickshire

On 19 June 2017

Good Morning Geoff,

Thank you very much for restringing my wife’s necklace, it arrived this morning, and what an excellent job you have made of it, she is delighted to have it back and wearable.

Thanks and Best Regards,

Malcolm, Hampshire

14th June 2017
Dear Geoff,
Thank you so much for the work that you did on my pearls - they arrived back on Monday and I was delighted with them. Being able to ring you for advice was invaluable as well as the photos you sent via e-mail of the various clasps which were similar in size to mine. The whole experience was first class, your work was outstanding and I would not hesitate to recommend you to my friends - in fact I have already done so.
One again - many thanks.
Mary McKay
South West

On 11 June 2017


Pearls arrived!! So so happy thankyou!!!

Much love,

Pen xxxxxx
North Yorkshire

On 7 June 2017

My beads arrived today & I am absolutely delighted with them, restrung & the clasp polished they look like new. Dealing with your company has been a really good experience- your prompt & friendly response when I sent them to you, the speed of your service, the secure packaging for the return, & the modest price.
Really I'm far more of a complainer & fault finder so it's very unusual for me to be so satisfied & to say so! Thank you!
Mrs. D. Windsor

02 06 2017 Re: Cobalt blue necklace and earrings

Hi there,
My husband bought me these as a gift for a recent anniversary, and they are so striking and beautiful. Wonderful colour and glow to the pearls. They were also beautifully wrapped in fabric bags. I hope to get some more jewellery for a more significant anniversary another year,
Many thanks. Liz,

On 16 May 2017

Dear Geoff,

The corals arrived safely today and I am very pleased with them. Thank you for doing such a fantastic job and at a reasonable price.

Much appreciated,

best regards

Sharon, Hoxton

On 9 May 2017

Hello Geoff and Lian,

Just wanted to let you know that my necklace has arrived safely.

Thank you both so much for the wonderful job you have done with it. You have matched the pearls perfectly and the extra length is just what I needed. I really appreciate the time and effort you put into getting it right.
Kind regards,
Caron, Swansea

  1. 2 May 2017
    Many thanks for your excellent work restringing,knotting and fitting a magnetic catch to my wifes pearl necklace. She was a bit worried about how secure the catch would be but,after trying it for a couple of weeks,she can't fault it. Having a shaky left hand she finds it so much easier to use without any assistance. We have a few more necklaces to send to have similar catches fitted.

Once again, many thanks, Ken & Barbara, Liverpool

19 April 2017

Dear Geoff

Thank you very much for repairing my pearls, which arrived safely today.
I have been most impressed but your extremely efficient and friendly service and will have no hesitation in recommending your business to others.

With grateful thanks, Nicky Adams

14th April 2017

Dear Geoff and Lian

  1. can't thank you enough for the wonderful craftsmanship I received in the post today. You have made a wonderful job of our precious pearl and imitation pearl family heirlooms. Generations to come in our family will now be able to enjoy these gifts from the past in their more modern design.

Thank you again.

Kind regards

Fiona, Dunblane

On 13 April 2017

Dear Geoff,
Thank you for the wonderful service I had from you for my pearl necklace restringing.
They look superb and the new clasp you put on for me is great.
I will recommend you without hesitation to anyone who needs this service.
Thank you once again.
Carol West
Poulton le Fylde

On 29 March 2017

Dear Geoff

  1. you for breathing new life into my pearls. They are lovely once again.
    . . . It has been a very lovely and personal service. you so much.

Kindest regards

Clare, Dundee

On 28 March 2017

Just a note to say thanks. I am so impressed with your repair and service! I should certainly recommend you. Great job!


Sian, London

On 21 March 2017

Dear Geoff,

Thank you for the packet which arrived safely this morning. The repaired pearls are fine, the new pearl necklace will make a lovely birthday present and the silver necklace made from the clasp is very pretty; I am wearing it today. Thank you for all these items and for your prompt attention. I have no hesitation in recommending your work to anyone seeking the skills you can offer.

Thank you again.

A satisfied customer, Elizabeth, York.

On 7 March 2017
Dear Geoff, My lovely parcel of necklaces has arrived from you today. I am delighted with them and so pleased to be able to use them again. Absolutely love the magnetic catches. Many thanks for your excellent service, I would not hesitate to recommend it to anyone.

Regards, Margaret K. East Sussex

On 28 February 2017

Thank you. My necklaces were delivered this morning, they're really lovely, I really appreciate the thought you have put into the bead placing and the knotting. Many thanks.
Sheila, Surrey

On 21 February 2017


I received my pearls on Saturday morning. Thank you so much, an excellent job. I'm so pleased with them.

Sue Relph, Nottinghamshire

On 18 February 2017
Dear Geoff,
I received my bracelet this morning. I am DELIGHTED with it. Perfect match with the necklace and will look stunning with my outfit for our son's wedding.
Thank you so much.
We holiday on the Black Isle every August so hope to visit your shop while we are there.
Kind regards,
Val, Coleraine

16 February 2017

Dear Geoff

A big thank you for restringing my pearl necklaces they look so much better now. Also thank you for taking the time to match up pearls to go with my pearl necklace and making me a pearl bracelet with the lovely clasp. I am so pleased with them. I looked on the internet for someone who could repair pearl necklaces and so pleased that I sent them to you. I have a family meal coming up and cannot wait to wear them.

I will be highly recommending you to my friends and family.


On 14 February 2017

Hi Geoff and Lian

Just wanted to say thank you, I was thrilled by the necklace. finding that clasp was genius and the earrings are perfect, your help and quick action regarding the little mishap was above and beyond and having spoke with you it was cleared up the following day and as I said the earrings are ace, I would be happy to recommend you to anyone I know and even anyone I don't know, very happy


Kate, Essex

3rd February 2017
Dear Geoff

This is just to confirm the safe arrival of my pearls. I am truly delighted with the two double-row sets, and the clasps are perfect.

I am so grateful for such efficient and speedy service. I will recommend you to my friends wholeheartedly!

For now, many thanks

Sue, West Sussex

On 2 February 2017
Dear Geoff & Lian
I just wanted to say thank you so much for, mending my Pearl bracelet and making my earrings, I am so pleased with them, and just wanted to let you know that with customer service at an all time low, you have been brilliant, keeping me up to date with what was happening with my jewellery, fast and efficient service and return!
I would use you again no problem and will certainly recommend your business to my friends and family!
Thank you again
Julie, Derby

On 26 January 2017

Thank you so much. My pearls arrived today. Fished them out of the wrapping they were frozen -3C with wind chill today I quickly put them to my neck beneath the polo neck I wore and within minutes their lustre showed.

I am totally delighted thank you so much for your personal and prompt service.

I have already passed your details onto my sister.
Thank you yet again, its refreshing to find someone whose enjoyment of their work shows in the quality they produce.
Best wishes Frances, Cheshire

On 24 January 2017
Dear Geoff,
Thank you for my pearls which arrived today.
The whole process of restringing and attaching a new clasp has been carried out with speed and efficiency and the end result is very good.
Thank you very much.
Mrs. L. Smith, Doncaster

January 23rd 2017

Super Job!
Dear Both,what a great job you have done in making me 4 beautiful pearl necklaces from the mixed lot of pearls I sent you,and I am absolutely delighted with the south sea pearl earrings you made for me.Thanks too for the friendly phone call you made to me to clarify the requests I had made.which really gave me confidence that you would do a good job.
You excelled my best hopes.Thanks again, B.Mackenzie, East Lothian

on January 7th
Hi Geoff,

I just wanted to say that my necklaces etc. have arrived safely this morning and you have done a wonderful job for me. I have already recommended you to two of my friends who were waiting to hear what I thought. Naturally, I can't guarantee they will give you any business, but it is lovely to receive such excellent service and thank you for keeping me posted. In this day and age it is so refreshing to speak to someone and for that someone to care!

Regards, Kath Banks, Southport