Restringing & Repairs
'You Send - We Mend'.
Click here for customers' reviews and comments.
We will restore your jewellery, old, new or sentimental (and revive those memories). We offer a comprehensive service and our work is guaranteed for 3 years.
Please call 01667451 851 between 10am and 4pm or click here to email
Post jewellery for restringing, repair or alteration to:
North Star Import Ltd.
42 - 44 High Street
We'll let you know the exact price before we go ahead.
Re-stringing Price List:
For pearls/beads of 6 mm or more, it costs £9.50 per strand up to 18 inches + 55p per subsequent inch - including hand-knotting, where required.
For pearls/beads of smaller diameter, or small graduated necklaces, it’s £12.50 + 70p per subsequent inch.
Hand knotting between each pearl/bead (where required) is included in the price, but if a small necklace doesn't need knots, or is a very simple job, we'll charge you the lower price.
Bracelets are usually £3.60 - £5.00 to re-make as new.
We'll quote for each individual job. If your pearls are unusually extra small, it will usually cost a wee bit more as this is very time-consuming and fiddly.
If we use gimps (French wires) these are charged at 10p each.
*PLEASE NOTE* After re-stringing, your necklace or bracelet might be shorter than before, as the new knots will be tight. Please let us know if you want a specific finished length. You might want to count the pearls that you send us. We won't be offended!
If any pearls (or beads) are damaged or blocked (with glue, etc.) we can replace or re-drill them. We'll ask you first before we do anything not specified.
We also replace broken or awkward clasps on all types of jewellery.
Please click here to go to the Clasp Gallery
We'll be happy to make up single or double-drop earrings from any spare pearls. This costs £5 per pair for silver hooks or £6.80 per pair for silver French Drop style on studs. Gold is available if you prefer.
We'll let you know when your things have arrived and we'll send you an invoice so you know how much it will cost. Whatever we do, you'll get personal service, a professional job, carefully done at a good price. Click here to see Customers' Comments.
If you pack your things into a padded envelope less than an inch (25 mm) thick it will go as a 'large letter'. If your envelope is thicker, then it becomes a 'parcel' and the postage is higher. Return Recorded Post (including packing etc.) is between £2.60 and £5.50 according to the size of the package, guaranteed and insured up to £50.00. However, if your things are valuable, you might prefer Special Delivery, from £7.70 (including packing etc.) guaranteed and insured up to £500.00. Extra insurance up to £2500 is available for a small extra payment at the Post Office.
Return postage (including packing etc.) is added to your bill. We’ll let you know the exact amount on receipt of your things and send you an invoice.
How long will it take?
We'll let you know when it arrives and you will normally get it back within 2 to 3 weeks. If you're in a hurry, please tell us.
(For a guaranteed 48 hour turnaround, you can use our Express Service for an extra payment of £6.00.)
How to pay when you receive our invoice:
1. Transfer to our account, using your name as a reference:
Royal Bank of
SORT CODE: 83-25-23 ACCOUNT NUMBER: 00266198
2. Pay by telephone 01667 451851 between 10 am and 4 pm, Monday to Saturday - or ask for a secure online payment link.
If you'd prefer to pay by Paypal, please let us know and we'll send a Paypal invoice.
e-mail for further information or call 01667 451851 Monday to Saturday 10am to 4pm.