Re-Stringing & Repairs

 Broken Pearls? Beads or Necklaces need Re-Stringing? 'You Send - We Mend'.
We will restore your jewellery, old, new or sentimental (and revive those memories). 
We offer a comprehensive service and our work is guaranteed for 3 years. 


* We are very busy at the the moment. We'll do our best, but repairs and re-stringing might be delayed by a few days!*
 
 Please post to:  
North Star Import Ltd.
42 - 44 High Street          
Nairn IV12 4AU
 
When we've looked at your job, we'll let you know the exact price before we go ahead.

Re-stringing Price List:

For pearls/beads of 6 mm or more, it costs £9.50 per strand up to 18 inches + 55p per subsequent inch - including hand-knotting, where required.

For pearls/beads of smaller diameter, or small graduated necklaces, it’s £12.50 + 70p per subsequent inch.
 
Hand knotting between each pearl/bead (where required) is included in the price, but if a small necklace doesn't need knots, or is a very simple job, we'll charge you the lower price.

(We'll quote for each individual job. If your pearls are unusually extra small, it will usually cost a wee bit more as this is very time-consuming and fiddly.)


Bracelets are usually £3.60 - £5.00 to re-make as new.
If we use gimps (French wires) these are charged at 10p each. 

*PLEASE NOTE* After re-stringing, your necklace or bracelet might be shorter than before, as the new knots will be tight. Please let us know if you want a specific finished length. (You might want to count the pearls that you send us. We won't be offended!)

If any pearls (or beads) are damaged or blocked (with glue, etc.) we can replace or re-drill them. We'll ask you first before we do anything not specified.
 
If you are a retail jeweller and need a reliable stringing or drilling service, please get in touch. You'll find that we are professional and fast. You'll profit from our work - and we will never let you down.)
 
We also replace broken or awkward clasps on all types of jewellery.
Please click here to go to the Clasp Gallery
 
Spare pearls
We'll be happy to make up single or double-drop earrings from any spare pearls. This costs £5 per pair for silver hooks or £6.80 per pair for silver French Drop style on studs. Gold is available if you prefer.

100% reliability
We'll let you know when your things have arrived and we'll send you an invoice so you know how much it will cost. Whatever we do, you'll get personal service, a professional job, carefully done at a good price. Click here to see 'Customers Comments.
 
Postage
If you pack your things into a padded envelope less than an inch (25 mm) thick it will go as a 'large letter'. If your envelope is thicker, then it becomes a 'parcel' and the postage is higher. Return Recorded Post (including packing etc.) is between £2.60 and £5.50 according to the size of the package, guaranteed and insured up to £50.00. However, if your jewellery is especially valuable, you might prefer Special Delivery, from £7.70 (including packing etc.) guaranteed and insured up to £500.00. Extra insurance up to £2500 is available for a small extra payment at the Post Office.
Return postage (including packing etc.) is added to your bill. We’ll let you know the exact amount on receipt of your things and send you an invoice.

How long will it take? 
We'll let you know when it arrives and you should get it back within 7 - 10 working days. If you're in a hurry, please tell us, or you can pay an extra £6 for a guaranteed 48 hour service. 
 
How to pay when you receive our invoice:
1. Transfer to our account, using your name as a reference:
Royal Bank of Scotland - Account name: North Star Import Ltd.
SORT CODE: 83-25-23     ACCOUNT NUMBER: 00266198
 
2. Pay by telephone 01667 451851 between 10 am and 4 pm, Monday to Saturday - or ask for a secure online payment link.

If you'd prefer to pay by cheque or Paypal, please let us know. 
e-mail for further information or call 01667 451851 Monday to Saturday 10am to 4pm.